CONSUMER HELP

Federal regulatory Agencies

Regulates National Banks

Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street
Suite 3450
Houston, TX 77010

Toll-Free: 800-613-6743
E-mail: Customer.Assistance@occ.treas.gov
Internet: http://www.occ.treas.gov or
Internet: http://www.helpwithmybank.gov

REGULATES FEDERAL SAVINGS AND LOANS (S&Ls) AND FEDERALLY CHARTERED SAVINGS BANKS (F.S.B.S)

Office of Thrift Supervision
Office of Consumer Programs
1700 G Street, NW
Washington, DC 20552

Phone: (202) 906-6237
Toll-Free: 800-842-6929
E-mail: consumer.complaint@ots.treas.gov
Internet: http://www.ots.treas.gov

REGULATES STATE BANKS THAT ARE MEMBERS OF THE FEDERAL RESERVE SYSTEM

Federal Reserve Board
Division of Consumer and Community Affairs
Federal Reserve Board
Washington, DC 20551

Phone: (202) 452-3946
Internet: http://www.federalreserve.gov

REGULATES STATE BANKS THAT ARE NOT MEMBERS OF THE FEDERAL RESERVE SYSTEM

Federal Deposit Insurance Corporation
Division of Compliance and Consumer Affairs
550 17th Street, NW
Washington, DC 20429

Phone: (202) 942-3100
Toll-Free: 800-934-FDIC
Email: consumer@fdic.gov
Internet: http://www.fdic.gov

REGULATES FEDERAL CREDIT UNIONS

National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314-3428

Phone: (703) 518-6300
Email: region3@ncua.gov
Internet: http://www.ncua.gov

REGULATES OTHER LENDERS, CREDIT REPORTING AND COLLECTION AGENCIES

Federal Trade Commission
Consumer Response Center
6th and Pennsylvania Avenue, N.W.
Washington, DC 20580

Phone: (202) 326-2222
Toll-Free: (877) 382-4357
Email: consumerline@ftc.gov
Internet: http://www.ftc.gov

ENFORCES FAIR HOUSING ACT

Department of Housing and Urban Development (HUD)
Office of Fair Housing and Equal Opportunity
451 Seventh Street, S.W., Room 5100
Washington, DC 20410

Phone: (202) 708-4252
Toll-Free: 800-669-9777
Email: mswebmanager@hud.gov
Internet: http://www.hud.gov

state regulatory Agencies

MISSISSIPPI OFFICE OF THE ATTORNEY GENERAL

Consumer Protection Division
P.O. Box 22947
Jackson, MS 39225-2947

Phone: (601) 359-4230
Toll-Free: 800-281-4418
Fax: 601-359-4231

Email: msag05@ago.state.ms.us
Internet: http://www.ago.state.ms.us/divisions/consumer/consumer-protection.html

MISSISSIPPI INSURANCE DEPARTMENT

1001 Woolfolk State Office Building
501 N. West Street
Jackson, MS 39201

Consumer Help Line: (601) 359-3569
Toll-Free: 800-562-2957
Consumer Services: consumer@mid.state.ms.us
Internet: http://www.doi.state.ms.us/

other supporting entities

EQUIFAX INFORMATION SERVICES, LLC

P.O. Box 740241
Atlanta, GA 30374-0241

Consumer Fraud Line:
1-800-525-6285 and write to address

Request Credit Report:
1-800-685-1111 or write to address

Get off Mailing Lists:
1-888-567-8688 or write to address

Internet: http://www.equifax.com/

EXPERIAN ("TRW")

P.O. Box 2104
Allen, TX 75013-2104

Report Consumer Fraud:
1-888-397-3742 and write to:
P.O. Box 9532
Allen, TX 75013-9532

Request Credit Report:
1-888-397-3742 or write to:
P.O. Box 2104
Allen, TX 75013-2104

Get off Mailing Lists:
1-888-567-8688

Internet: http://www.experian.com/

TRANSUNION

P.O. Box 2000
Chester, PA 19022-2000

Report Consumer Fraud:
1-800-680-7289 and write to:
Fraud Victim Asst. Dept.
P.O. Box 6790
Fullerton, CA 92834-6790

Request Credit Report:
1-800-888-4213 or write to:
P.O. Box 1000
Chester, PA 19022-1000

Get off Mailing Lists:
1-888-567-8688 and write to:
P.O. Box 97328
Jackson, MS 39288-7328

Internet: http://www.transunion.com/