Mississippi Department of Banking
and Consumer Finance

Consumer Help

Additional consumer help Is available from these agencies:
Disclaimer: The following links will take you away from the Department of Banking and Consumer Finance's web site.

Regulates national banks

Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street
Suite 3450
Houston, TX 77010
E-mail: Customer.Assistance@occ.treas.gov
Internet: http://www.occ.treas.gov
Internet: http://www.helpwithmybank.gov

Regulates federal savings and loans (S&Ls) and federally chartered savings banks (F.S.B.s) 

Office of Thrift Supervision
Office of Consumer Programs
1700 G Street, NW
Washington, DC 20552
(202) 906-6237
E-mail: consumer.complaint@ots.treas.gov
Internet: http://www.ots.treas.gov
Regulates state banks that are members of the Federal Reserve System

Federal Reserve Board
Division of Consumer and Community Affairs
Federal Reserve Board
Washington, DC 20551
(202) 452-3946
Internet: http://www.federalreserve.gov

Regulates federally insured state banks that are not members of the Federal Reserve System

Federal Deposit Insurance Corporation
Division of Compliance and Consumer Affairs
550 17th Street, NW
Washington, DC 20429
(202) 942-3100
Email: consumer@fdic.gov
Internet: http://www.fdic.gov

Regulates federal credit unions

National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314-3428
(703) 518-6300 
Email: region3@ncua.gov
Internet: http://www.ncua.gov

Regulates other lenders, Credit Reporting and Collection Agencies

Federal Trade Commission
Consumer Response Center
6th and Pennsylvania Avenue, N.W.
Washington, DC 20580
(202) 326-2222
(877) 382-4357 
Email: consumerline@ftc.gov
Internet: http://www.ftc.gov

Enforces Fair Housing Act

Department of Housing and Urban Development (HUD)
Office of Fair Housing and Equal Opportunity
451 Seventh Street, S.W., Room 5100
Washington, DC 20410
(202) 708-4252
Email: mswebmanager@hud.gov
Internet: http://www.hud.gov 

Mississippi Office of the Attorney General

Consumer Protection Division
P.O. Box 22947
Jackson, MS 39225-2947
(601) 359-4230
Fax: 601-359-4231
Email: msag05@ago.state.ms.us
Internet: http://www.ago.state.ms.us/divisions/consumer/consumer-protection.html

Mississippi Insurance Department

1001 Woolfolk State Office Building
501 N. West Street
Jackson, MS 39201
Consumer Help Line: 
(601) 359-3569
800 562-2957
Consumer Services: consumer@mid.state.ms.us
Internet: http://www.doi.state.ms.us/

Equifax Information Services, LLC

P.O. Box 740241
Atlanta, GA 30374-0241
Consumer Fraud Line: 
1-800-525-6285 and write to address above
Request Credit Report: 
1-800-685-1111 or write to address above 
Get off Mailing Lists: 
1-888-567-8688 or write to address above 

Internet: http://www.equifax.com/

Experian ("TRW")

P.O. Box 2104 
Allen, TX 75013-2104 
Report Consumer Fraud: 
1-888-397-3742 and write to:
P.O. Box 9532
Allen, TX 75013-9532 
Request Credit Report: 
1-888-397-3742 or write to:
P.O. Box 2104 
Allen, TX 75013-2104
Get off Mailing Lists: 

Internet: http://www.experian.com/


P.O. Box 2000
Chester, PA 19022-2000 
Report Consumer Fraud: 
1-800-680-7289 and write to:
Fraud Victim Asst. Dept. 
P.O. Box 6790
Fullerton, CA 92834-6790
Request Credit Report: 
1-800-888-4213 or write to:
P.O. Box 1000 
Chester, PA 19022-1000 
Get off Mailing Lists: 
1-888-567-8688 and write to:
P.O. Box 97328
Jackson, MS 39288-7328 

Internet: http://www.transunion.com/